1. 1-Definitions:

   Platform: Refers to the Kassarah electronic platform and its associated web and mobile applications. User: Any natural person using the Platform as a buyer, supplier, or trader. Personal Data: Any information that directly or indirectly identifies a natural person. Processing: Any operation performed on Personal Data, such as collection, storage, use, transfer, or deletion. Precise Geolocation Data: Location data derived via GPS or other technologies that provide a high degree of accuracy. Device Identifiers: Unique technical identifiers such as MAC address, IMEI number. Biometric Data: Technically processed physical or behavioral characteristics allowing unique personal identification (e.g., fingerprints, facial recognition). IP Address: A unique identifier assigned to a device connected to the Internet. Cookies: Small text files stored on your device to track interactions and preferences. Encryption: Converting data into a format that prevents unauthorized access.

2. 2-Information We Collect:

   Identification Data: Name, national ID number, mobile number, email address. Account Data: Username, password. Contact Data: Address, city, other communication details. Transaction Data: Purchase history, order details, payment information, transaction dates. Platform Activity Data: Offers submitted, messages exchanged, products viewed. Communication Data: Interactions between users and with our support team. Technical & Browsing Data: IP address, device type, browser, cookies, pages visited, and links clicked.

3. 3-How We Use Your Data:

   To register accounts and authenticate users. To process orders and facilitate transactions. To deliver technical and customer support. To send notifications, promotional content, or system updates (with consent). To comply with legal obligations. To personalize your user experience, improve our Platform, and optimize system performance. Automated Decision-Making: We may use algorithms to suggest relevant products or services based on your activity and preferences.

4. 4-Legal Basis for Processing:

   Explicit Consent: As provided during registration or use of services. Performance of a Contract: To fulfill product delivery, payment processing, and service obligations. Legitimate Interest: To detect fraud, maintain security, and enhance the Platform’s functionality. Legal Compliance: To meet our obligations under Saudi law and PDPL.

5. 5-Sharing of Personal Data:

   Service Providers: Including data analytics firms, cloud hosting providers, and marketing services. Payment Gateways and Shipping Partners: For facilitating orders and logistics. Government Entities: Where legally required or pursuant to a formal request. Cross-Border Transfers: Where necessary, we apply contractual safeguards in accordance with applicable data transfer regulations. We do not sell or share your personal data with third parties for marketing purposes without your prior consent.

6. 6-Cookies and Similar Technologies:

   Essential Cookies: Enable core functionality (e.g., login). Performance Cookies: Track how users interact with the Platform. Functional Cookies: Store user preferences like language. Targeting Cookies: Deliver relevant advertising based on interests. You may manage or disable cookies via your browser settings. Note that disabling cookies may impair certain Platform functions.

7. 7-Data Security:

   We implement rigorous technical and organizational measures, including: End-to-end encryption. Firewalls and intrusion detection systems. Access controls and identity verification protocols.

8. 8-Data Storage and Retention:

   We retain Personal Data only for as long as is necessary to achieve the purposes for which it was collected or as required under Saudi law: Account Data: Retained while the account remains active. Transaction Records: Retained in accordance with tax and accounting laws. Marketing Preferences: Retained until you withdraw consent. Browsing Data: Retention duration is set according to cookie settings and technical limits.

9. 9-User Rights:

   Access: To your personal data. Rectification: To correct inaccurate or incomplete data. Erasure: To request deletion of data in specific situations. Objection: To processing based on legitimate grounds. Withdrawal of Consent: At any time, without affecting prior lawful processing. To exercise these rights, contact us using the details below. We may verify your identity before acting on your request.

10. 10-Legal Disclosures:

    We may disclose your data where legally compelled, including: In compliance with court orders or official government requests. To enforce legal rights, investigate suspected violations, or protect Kassarah’s users.

11. 11-Marketing Communications:

    We may send promotional messages or updates based on your preferences. You may opt out at any time through the unsubscribe link or platform settings.

12. 12-Children's Privacy:

    The Kassarah Platform is not intended for individuals under 18 years of age. We do not knowingly collect or process children’s data. If we learn that we’ve collected such data, we will delete it promptly.

13. 13-External Links:

    Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

14. 14-Updates to this Policy:

    We may revise this Policy from time to time. Any updates will be published on this page, and continued use of the Platform shall constitute acceptance of the updated terms.

15. 15-Governing Law and Jurisdiction:

    This Policy shall be governed by and interpreted in accordance with the laws of the Kingdom of Saudi Arabia. The Courts of Riyadh shall have exclusive jurisdiction over any dispute arising out of or in connection with this Policy.

16. 16-Contact Information:

    If you have any questions, requests, or concerns regarding this Privacy Policy, please contact: Email: info@kassarh.comPhone: 00966555555111

Privacy Policy At Kassarh Platform, the protection of your personal data and privacy is one of our highest priorities. This Privacy Policy aims to clarify how we collect, use, and safeguard your personal information in accordance with the applicable laws and regulations in the Kingdom of Saudi Arabia, particularly the Personal Data Protection Law issued by the Saudi Data and Artificial Intelligence Authority (SDAIA). At Kassarh, we are committed to implementing best international practices in the field of privacy protection and ensuring the security of your data.

Integration with Terms and Conditions This Privacy Policy is an integral part of the Terms and Conditions of the Kassarh Platform. By using the platform, you agree to comply with both documents (the Terms and Conditions and the Privacy Policy). Users are required to carefully read both the Terms and Conditions and the Privacy Policy, as accessing the platform and using its services constitutes a legal agreement to adhere to all the terms set forth in these two documents.